SBLI is committed to ensuring digital accessibility for people with disabilities. We are continually striving to improve the user experience for everyone, and applying the relevant accessibility standards.
As well as making sure that our website follows accessibility best practices by following the principles of universal design, we use the Accessible Rich Internet Applications (ARIA) specification and follow the Web Content Accessibility Guidelines (WCAG). These guidelines outline four main principles which state that websites should be:
- Perceivable – Information and user interface components must be presentable to users in ways they can perceive
- Operable – User interface components and navigation must be operable
- Understandable – Information and the operation of user interface must be understandable
- Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
Our aim is to make sure the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Third party websites & services
Please note that our website may link to, or interface with, third party websites or services that we do not control. These third-party vendors may not have undertaken the same efforts that SBLI has to comply with WCAG standards. We will continue to work with our vendors to encourage them to voluntarily comply with these standards.
Assistance & Feedback
We strive to deliver the most up-to-date content online, and as both the law and accessibility standards continue to change, our efforts to improve online accessibility are ongoing. We welcome your feedback on the accessibility of sbli.com, and if you need assistance or wish to report any accessibility issues you may encounter, we encourage you to contact us through one of the channels below:
- Phone: 800-694-7254
- E-mail: accessibility@sbli.com
- Online Chat:
- Mail: SBLI, 1 Linscott Road, Woburn, MA 01801
We also encourage you to contact us to determine if any alternative communication methods or accessibility formats are available.
OPNA 24-4123 (4/24)