Contact Us

Interested in life insurance protection?

Start by learning about your options with our Life Insurance FAQs or browse our site for more information.

Our experienced Life Insurance Professionals are here to listen to your needs and help you choose a policy that fits your budget. Call us at 800-650-4391 Monday to Friday, 8:00 a.m. to 8:00 p.m. ET.

Have questions about your life insurance coverage?

You can find many answers to your questions using our Account FAQs, found in your my.SBLI customer portal.

Need more assistance?

Our Customer Service team is available Monday – Friday, 8:00 a.m. to 6:00 p.m., Eastern Time via phone 800-694-7254 or chat.

Additionally, our offices are open for in-person appointments Tuesday – Thursday, from 8:30 a.m. to 4:00 p.m.

Making a payment?

We’ve made it easy to pay your premiums in three simple ways:

1. Log in to your my.SBLI account and click Payments to make your payment.
2. Make a quick payment online without needing to log in.
3. Use our automated phone system at 800-694-7254 to make your payment. Please note, only premium payments on active policies can be paid online or by our automated phone system.

Need to start a claim?

We’re here to make your claims process smooth and stress-free. With every policy, we offer a promise of protection, and we’re here to help you every step of the way.
When filing a claim, you can choose one of these two options:

• Complete a form online
• Request a claim form to be mailed

Start your claim here.